Terms & Conditions

1. About Qree

Qree is a home-care and cleaning solutions brand offering cleaning and related products through its website and other authorized sales channels.

For the purpose of these Terms & Conditions, “Qree”, “we”, “us”, or “our” refers to the business operating this website.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce, modify, or commercially exploit website content without permission.
• Interfere with the operation or security of the website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor variations in colour, packaging, appearance, or labeling may occur.

Product images are provided for illustrative purposes and may not always represent the exact appearance of the delivered product.

4. Product Usage and Safety

Customers are responsible for reading and following the product label, directions for use, warnings, storage instructions, and safety precautions before using any Qree product.

Cleaning products and chemical formulations should be used only for their intended purpose.

Do not mix cleaning chemicals unless the product instructions specifically permit it.

Keep products away from children, food, and unauthorized users, and store them according to the instructions provided on the product label.

Qree shall not be responsible for damage or injury resulting from misuse, improper dilution, unauthorized mixing, improper storage, or use contrary to the product instructions.

5. Prices and Taxes

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, and other charges, where applicable, will be displayed during the purchase process.

Qree reserves the right to correct pricing, product, or promotional errors.

6. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An order may be accepted, cancelled, or rejected by Qree depending on product availability, payment verification, pricing errors, delivery restrictions, suspected fraudulent activity, or other legitimate reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Return Policy.

7. Payments

Payments may be processed through third-party payment gateways.

By making a payment, you confirm that the payment information provided by you is valid and that you are authorized to use the selected payment method.

Qree is not responsible for technical failures or delays caused by third-party payment providers.

8. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery timelines are provided for guidance and may vary due to courier delays, weather, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

9. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Refund & Return Policy.

Customers should review that policy before placing an order.

10. Intellectual Property

All content on the Qree website, including but not limited to:

• Brand names and logos
• Product names
• Product images
• Text and descriptions
• Graphics and designs
• Website layout
• Marketing materials

is owned by or licensed to Qree and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

11. User-Submitted Content

If you submit reviews, feedback, photographs, comments, or other content to Qree, you agree that the content must not be unlawful, misleading, offensive, defamatory, or infringe the rights of others.

By submitting content, you grant Qree permission to use it for legitimate business, marketing, and promotional purposes, subject to applicable law.

12. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, communication platforms, and other technology providers.

Your use of such services may also be subject to their respective terms and policies.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify website services for maintenance, upgrades, security reasons, or other operational requirements.

14. Limitation of Liability

To the extent permitted by applicable law, Qree shall not be liable for losses arising from improper use of products, unauthorized modifications, misuse, failure to follow product instructions, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

Qree may update these Terms & Conditions from time to time to reflect changes in our products, services, business practices, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date.

17. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the registered/ business location of Qree, subject to applicable consumer-protection laws.